Managed Services

Overview

Managed Services on your terms

Supporting constantly evolving business requirements for an IT department can be complex, time-consuming, and costly to manage. Technology teams need to be contextually focussed, responsive, flexible and deliver with the highest consistent quality while contending with reduced budgets and limited resources.

The team at System Squared provides predictable and cost-effective managed solutions, Australian based support, and a service experience that sets us apart. Our System Squared Service Methodology means we employ the best practices, tools, and solutions to deploy the right solution for you, on-time and on-budget.

Dedicated account teams, including delivery managers, serve as points of accountability for our customers and are empowered to customise flexible and tailored solutions to meet your needs. Our 100% local Australian based delivery teams have a proven track record in delivering the complete suite of Managed IT Services, allowing you to focus on what is most important, your business.

System Squared Difference

What sets us apart to deliver you the best business outcomes

Australian located Service Desk & Data Hosting
Secure Custom Ticketing Portal
24x7x365 Support
Backed by Leading Tier 1 AI Toolsets
Flexible Contracts
engineers
Qualified & Skilled Engineers

IT Service Desk

Australian Owned with 100% delivery from our local trusted expert team

Our locally based support teams are available 24/7 to ensure you receive the friendliest, most responsive and trusted advice for your business. We understand that people are the most powerful force for innovation and growth in any organisation and as such we support all our team with the training and support to deliver world leading service outcomes.

We use only certified and secure modern Tier 1 AI toolsets to protect your data and ensure our technology platforms with our expert team enable your business to work at its full potential.

It’s for this reason that we own and manage our own Service Operations Centre, right here in Australia. Our managed IT support and service desk is operated by a local team of IT experts, who are always on hand to provide quick and effective resolutions to all your IT incidents.

By partnering with System Squared, your IT service desk will stay in lockstep with the rhythm of your business. Because we’re fully ITIL compliant, our services span the entire IT service lifecycle. We’ll highlight emerging trends and work with you to leverage opportunities that enhance service delivery, and continually drive IT to deliver business value.

As a team that seamlessly integrates with your own IT teams and broader operations, we deliver world-class IT service, the fastest response times in the industry, high-resolution numbers, and 24/7 availability.

Asset Management

Improved Visibility and Asset Management to reduce downtime and improve your control

The team at System Squared can help you unlock your valuable IT assets by improving your visibility and control with our sophisticated software asset management (SAM) and hardware asset management (HAM) service offerings. We offer end-to-end software and hardware asset management services to help you;

  • increase software and hardware utilisation
  • strong data driven insights
  • reduce outages due to security breaches
  • reduce waste and asset loss
  • save your team administration time
  • stay compliant with regulatory standards
  • accurate IT hardware and software inventory
  • efficient licensing on-demand cloud deployment
  • improved visibility on end of life and support contracts

Our Asset Management services and solutions will help enable you to efficiently and effectively manage and keep up to date your hardware and software assets, allowing you to deliver far more value from your existing assets

The team at System Squared partner with only leading tier1 AI driven toolsets giving you access to world leading technology solutions on your terms and budget. Talk to our friendly team today to unleash the full value and power of your existing IT hardware and software assets.

Patch Management

Keeping your systems secure, compliant, and running smoothly 24/7

protect

With increased cybercrime attacks secure your business operations with our essential patch management and security services.

vulnerabilities

Automate known vulnerabilities and reduce downtime with our secure automated application update and risk services.

compliance

Our patch management services will help keep your systems running and compliant in an ever changing and complex environment.

platform

Gain transparency and control of your updates, patches and fixes across multiple environments including Windows, Linux and MacOS.

What is your downtime risk when you patch today?

Patching is critical for every organisation, and for many, it’s a legal obligation – if a business does not meet industry compliance standards, fines may be issued.

However, tracking security vulnerabilities, testing and deploying multiple patches, and reporting on outcomes all takes time with risk of downtime if actioned without proper diligence and patch service plans.

The team at System Squared helps ensures your critical environment is kept running at optimal levels but pro-actively and systematically updating your environment with control and the highest levels of technical and risk diligence. Our team support the entire end to end process whilst sharing to you complete visibility on exactly your environment status so you can make informed decisions based on accurate data.

Our experts across multiple platforms and solutions work with you in parallel to help elevate and deliver you the most resilient and secure environment to help you focus on what really matters, your business.

Managed Cloud Services

Managed Cloud Operations with the highest governance and performance

Our team of experts can help you take advantage of scale cloud service functions to end to end manage cloud service operations. We can enable you to effortlessly scale your cloud computing services and achieve maximum cost efficiencies whilst maintaining critical application control and portability. With our public cloud management and optimisation service, you can adjust and reconfigure your cloud consumption as your business needs change.

The importance of governance and security first is critical when considering and taking advantage of public clouds, as such the System Squared cloud management service team can help ensure correct cloud operational management and governance is in place at inception. Our managed cloud services ensure your business always gets the optimal service from the most appropriate public cloud provider; we ensure you’re protected from cyber-threats with resilient back-up solutions whilst helping you minimise your costs in an on-going manner.

Let our team help you take advantage of public cloud services on your terms, whether this is all-in for key applications to leveraging scale cloud functions as your trusted partner our team can ensure your long-term and on-going success.

We focus on risk avoidance and regulatory compliance!

Taking advantage of cloud operations should not be centric on a particular technology but rather how businesses must adopt a risk-based approach to cybersecurity and cloud operations. System Squared can assist you in safely achieving your business outcomes by a focus on what truly matters to your organisation.

Embracing a proactive, value based, and risk minimising strategy is paramount in the current digital landscape to delivering long term value from your cloud operations. With our proven experience on reducing risk, you can effectively shield your assets, maintain compliance, and pave the way for your organisation’s growth in this interconnected world.

Therefore, act today and safeguard your digital future.

Onsite IT Support Services

Empower your team with our onsite IT support and project services

In today’s fast-paced business environment, technology is a critical component for business success. That’s why you need a reliable IT services partner that can keep up with your needs and deliver you experienced, friendly and passionate IT engineers at a moment’s notice. Our onsite IT Support services team offer prompt and efficient capabilities for all your technical needs whether long or short-term projects to niche gap support requirements.

Our team includes experienced project and delivery managers, level 1, 2 and 3 engineers to senior solution architects specialised in designing leading vendor technologies across some of Australia’s largest and most complex organisations.

By partnering with us, you’ll have access at a moment’s notice to expert engineers as an extension of your current team providing you additional support so that your business can thrive.

Get In Touch

Tell us what you need help with, and we’ll send the right expert your way.